The key to transportation problems of any a major megacity is to get citizens to use public transport more frequently. To accomplish this, we can use tariff reduction and proscriptive measures but only greater comfort in public transport can really encourage citizens to abandon their cars.
New transportation hubs and the Moscow Ring Rail Line (MRRL), that is to be launched in September 2016, can extend the appeal of public transport. What services are offered to the passengers? How is comfortable transportation provided? Which practices of customer-focused services that has proven efficient should we adopt and apply in the MRRL?
MEGACITY-WIDE PERSONAL CUSTOMER SERVICE. HOW IS THE MOSCOW TRANSPORTATION SYSTEM CHANGING 4 декабря 1998 | |
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| Non-profits & Activism | Upload TimePublished on 26 Jul 2016 |
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